Facebook Page Admin Hack Warning

ATTENTION FB PAGE ADMINS:

There is an unknown user hack named "AudienceAds".  Some of you will find that this person has gained access to your Business pages by adding themselves as an advertiser on your page. As of yesterday, there would be an error message when trying to remove the account. Now I can successfully remove them, but they may resurface.  Facebook developers do know of this scam because it has resurfaced several times over the course of three years. 

You will find this addition in the account roles section of your page’s Facebook Business manager.  This hacker has page advertiser access and it seems to be impossible to delete.  As of today, they have re-added themselves to two of the 11 pages that I manage and have accumulated some advertising fees that I will have to pay initially and file a complaint later.  How do you avoid the headache?  No one really knows and it is believed that they are using a hack tool because changing your password simply does not work.  

Note: AudienceAds cannot be seen in the page roles when viewing your account from a mobile device.

The best advice I can give as a Social Media Strategist is, “be diligent and keep your content current.  If you’re using your page often, you will definitely notice if something is off.”